As a user of Quickbooks, you do enjoy a wide variety of accounting and finance-related services. But at the same time, along with these numerous services, you also come across different difficulties in the form of Quickbooks errors. These errors are unpredictable and can occur at any instance of you using Quickbooks desktop software. Also, these errors might occur due to various reasons. They can occur due to technical issues or compatibility problems. Quickbook Error 15215 occurs while downloading the new payroll updates and it starts corrupting other files. However, all these issues and errors are resolved quickly and independently with a bit of effort from you. In this article, we will tell you how to get through the Quickbooks Unrecoverable Error.

Moreover, in this article, we will tell you all about the hows and whats and the reason behind its occurrence of this error. Also, we will give you all the working and possible solutions to the Quickbooks Unrecoverable Error. To ensure that you have correctly eliminated the error from your Quickbooks desktop software, stick to the article till the end.

What is Quickbooks Unrecoverable Error?Quickbooks Unrecoverable error

The Quickbooks desktop users generally face multiple types of errors. They can range from errors related to data or servers to issues like transaction failure, connectivity problem, authentication problem, and corrupted software directory, among many other issues For example QuickBooks error 404. The Quickbooks Unrecoverable Error is one among these.

Causes Of Quickbooks Unrecoverable Error

Unrecoverable Error occurs when the Quickbooks desktop software experiences critical application usage. This can happen due to various reasons. You will see one among the 50 various codes linked to this error when you face this error. These error codes will appear in front of you in a set of 2 five-digit numbers. 

When and where do you see the Quickbooks Unrecoverable Error?

Generally, when the Quickbooks software is experiencing a critical application fault, you will most like to see this error. This critical error can be related to any part of the software. While using the Quickbooks desktop software, you will encounter this error when you try to perform the following action

  • Creating a backup, a company file, or a portable file
  • Opening a company file
  • Saving something on the QB desktop
  • Trying to Print something using the Quickbooks desktop software

Let us tell you that the Quickbooks Unrecoverable Error is a standard error. However, when you cannot understand this error, it can be not very pleasant and take longer for the support to resolve it for you. So, we suggest that you rectify this error on your own by following this article.

How to identify the Quickbooks Unrecoverable Error?

It is vital to identify an error for you to resolve it. If you don’t know what the error is, you will not be able to fix it. In the case of Quickbooks Unrecoverable Error, identification is the central part of fixing it. This error comes with various error codes, and it is hard to identify it. But once you have identified this error, you will quickly fix it on your own.Unrecoverable Error Quickbooks

So, here are the symptoms to help you identify Quickbooks Unrecoverable Error:

  • If you notice a sudden crash of Quickbooks desktop software while opening it or while using it.
  • When you see that the update process of the Quickbooks is facing some issue and is getting hindered or has stopped on its own.
  • Crashing of the main program window while you are working in another Quickbooks window.
  • File and transactions won’t save, despite doing the required procedure.
  • Freezing of Quickbooks window leading to a non-responsive software response

The points mentioned above are a significant indicator that you are facing the Quickbooks Unrecoverable Error.  

Quickbooks Unrecoverable Error | Most recommended methods

We have worked out multiple solutions that you can use to fix this error. These solutions are based on causes of occurrence of the Quickbooks Unrecoverable Error. But before we move on to tell you the stepwise resolution through the different methods for this error, there are a few more things that you must know.

List of error codes that you might face when experiencing this error:

There is a reason why we call this error an annoying Quickbooks desktop error. An error code follows the occurrence of an unrecoverable error. This error code depends on the reason and scenario leading to this error. Every scenario has different codes, and hence when you face this issue, you might see one of the following error codes on your screen.

Some of the Quickbooks Unrecoverable Error Code

00000 14775

00000 15204

00227 55008

00551 46274

15563 13890

13730 84631

02457 79428

20103 33023

13824 75582

19758 63847

20888 41171


Best solutions for Quickbooks Unrecoverable Error Fix

The QB unrecoverable error can be solved using different solutions. Let’s have a look at all the possible ways of solving it one by one.

Solution 1 | By suppressing your Quickbooks Desktop

Steps to follow:

  1. Suppress the desktop while starting quickbooks on your computer
  • To do this, press and hold the Ctrl Key
  • Locate the Quickbooks application on your desktop and double click to open it
  • Keep pressing and holding the Ctrl key until you see the “No Company Open” window programs
  1. Suppress the desktop while opening a company file on Quickbooks
  • From the “No Company Open” window, choose the desired company file.
  • Now, while pressing and holding the ALT key choose the Open icon.
  • If you are redirected from this page to the log-in detail page, release the ALT key and fetch the required details. 
  • It is essential that if you are not sent to the log-in page, keep holding the Alt key. Do not release it.
  • Depending on the previous scenario, if you left the alt key, pressed and held it again. Suppose you did not keep holding it and press the OK button.
  • It is recommended not to release the Alt key till the file opens entirely.

Note: Most certainly, you will see an empty display once you have followed and performed all the steps as mentioned above. But, if you can highlight a company file just by hovering your mouse pointer over it, then your company file is entirely open.

Solution 2 | Use Quickbooks Auto Data Recovery Tool (QB-ADR) to restore the backupQuickbooks ADR Tool

Steps to follow: 

  1. With QuickBooks’s automatic data recovery procedure, you can recover backup files from QuickBooks.
  2. The significant part about it is that you can also use these steps to solve Unrecoverable errors.

Solution 3 | Creating a new admin on Windows (7, 8, 8.1, 10)

Creating new Admin on Windows 8 as well as Windows 7 :

  • Using the keyboard, execute the *run* command by pressing the ‘Windows+R’ key
  • In the dialogue box that appears, fetch ‘Control Board’ and then click on OK.
  • Once the control board opens, select the User Accounts.
  • Next, navigate to the ‘Manage other accounts’ section
  • Here, select the ‘create new account’ tab and fetch the name of the new account 
  • Now, select the administrator option and press the “Create Account” button

Creating new Admin on Windows 8.1:

– Like earlier, execute the run command by pressing “Windows + R” from your keyboard

– Type control panel here and then press OK

– Navigate to the user account option in the control panel. Here, go to “Manage Another Account -> Other Accounts -> Add an account.”

– Next, you will be prompted to sign in using a Microsoft account. Alternatively, you are also provided with the option to log in using local accounts, which is not suggested.

– Once you have logged in after fetching all the required details, the screen will automatically take you back to manage other accounts.

– Next, select the newly built account and click on the edit option.

– Here, you will note that the new user has been allocated with an “individual account authority” by default. Use the drop-down menu to change the authority of this new account to administrator

– Now select the OK button.

Creating new Admin on Windows 10

Creating a new account on the latest Microsoft Operating system is a little different. Follow the steps given below:

– Go to Start Menu. Click on the gear icon on the bottom left corner to open the settings tab.

– Under the settings window, go to the Accounts tab.

– Here, you will find the Family and various other users tab

– Now, under the ‘other users’ option in the tab as mentioned above, choose the “Add someone else to this computer” option

– Next, select the “I do not have this person’s sign-in information” option 

– Next, choose the “Add a user without a Microsoft account” option and proceed

*Note: Allocate a string password to the new account to ensure security

-Now, once the account is created, select it and choose the ‘account type’ option

-In the account type, allocate the administrator title to the account and click on the OK button to save changes.

Solution 4 | Identification of the affected users

To ensure the effectiveness of this solution, you will have to recognise the number of users that have access to the same company file but with different credentials.  

This can help you detect whether the issue is with a file or just a single user. If the case is with one specific user, it indicates that the particular user’s credential is damaged. If this is the case, then recreate the user’s credential.

Steps to be followed:

Case 1: Damaged Regular Individual Login

  • Go to the ‘Company’ menu and choose the Set Up User and Password’ option
  • Next, under the Choose the ‘Set Up Users’ option
  • If you are a Quickbooks Enterprise User, then, under the company menu, you will have to select the ‘Users’ option
  • Further, click on the ‘Set Up customers and roles’ tab
  • Click on the Add user button followed by fetching the user name and password that you want to assign to the new user
  • Click the ‘Next’ button

Note: It is advised not to use the file name identical or similar to the name of the damaged company file.

  • You can now modify and customise the customer as per the requirements and then press the finish button.
  • In the next step, go to the File menu and choose the ‘Close Company/Logoff’ option
  • Lastly, sign in to the Quickbooks company file using the new log-in created.

Case 2: Damaged Administrator/Admin User

  • In this case, you will have to download the Quickbooks file doctor tool (You can use the Quickbooks tool hub, too, as it will ensure the elimination of other errors)
  • Install and Run the Quickbooks File Doctor troubleshooting tool
  • The problem will probably be detected by the QB file doctor automatically, and the troubleshooting tool will try to fix it.
  • Once the file doctor has done processing through, click finish.
  • Close all tabs and restart the computer 
  • Open Quickbooks

Solution 5 | Quickbooks Desktop- Troubleshooting

To implement this solution, you must have basic knowledge of repairing installed software and fixing the common Microsoft OS-related errors.

Steps to follow:

  • The first thing that you will need to do is repair the Quickbooks application from the control panel of your Windows
  • Next, from the QuickBooks tool hub, you will have to perform troubleshooting using the Quickbooks install diagnostic tool.

QB Unrecoverable Error

  • Also, you can perform a completely clean reinstallation of Quickbooks
  • Next, repair the critical Microsoft Components manually. ( You can seek advice from the support if you are having an issue in repairing these critical components)
  • The critical components that you much repair includes:
  • Microsoft .NET Framework (Fix or Reinstall), 
  • Microsoft MSXML (Fix) 
  • Microsoft Visual C++ (Uninstall and Reinstall) 
  • Use the run command ( Windows + R on keyboard) and start the Reboot.exe file

Solution 6 | Use the Reboot.bat file

  • The first thing here is to locate the Reboot.bat file. 
  • To do so, navigate to the “C:\Program FIles (x860)\Intuit\QuickBooks xxx Ver 00.0” or search the file in the Intuit Inc Directory.
  • Once the Reboot.bat file is located, use the mouse to right-click on it and then run the file as Admin.
  • Once the file has served its purpose, go ahead and reboot the system.
  • Once you are back on the desktop, use the Quickbooks Desktop Icon to run the software and check if it is working fine or not.

Solution 7 | Prevent opening of windows at startup by Quickbooks

This solution is considered one of the best methods to get rid of the QuickBooks unrecoverable error. 

Steps to follow:

  • Start this by pressing the Alt key on your keyboard.
  • While pressing the Alt key, use the mouse to double click and run the Quickbooks Desktop application
  • When prompted for the User Password, release the Alt key and feed the password in the dialogue box
  • Next, click on the OK button, and as soon as the application launches to open, press and hold the ‘Alt’ key again
  • Release the Alt key once the application is completely open

*Note: Remember to close all the windows from within the application when it has successfully launched. Do this every time before leaving.

Solution 8 | Change the methods of Saving Forms

  • It is to be noted that the user will have to use either ‘Save and Close’ or ‘Save and New’ options present at the bottom of the form to save transactions
  • Also, while the user saves a transaction, it is important to ensure that the cursor is not present in line with some item filled. The cursor has to be placed on a blank line with no item
  • Lastly, ensure that you click on ‘To be printed’ before you save the transaction.
  • This action will navigate you to the file -> Print Form menu option.
  • This navigation is followed by guiding you through modifying or edit the preference ( if you have the error)
  • Next, click save under the company preference option.
  • Lastly, click on the OK button to save changes.
  • Restart and try accessing your data, files, and network on Quickbooks.

Solution 9 | Using the Quick Fix My Program from the Quickbooks Tool Hub 

  • Download and Save the Quickbooks Tool Hub from the official website. Install it on your computer
  • Start the Quickbooks Desktop application
  • Once the QB tool hub is installed, please open it and select the Program Problems Tab.
  • Under this tab, select the ‘Quick Fix My Program’ option.

Quickbooks Error

This will most certainly resolve the unrecoverable Error in Quickbooks.


All in all, despite the name being an unrecoverable error, the solutions as mentioned above are most likely to help you fix it. We hope that the article was informative and helped you in resolving the issue. Keep reading for more of such information. Don’t forget to drop a comment in the box below!

Do you need Assistance for any kind of issue in Quickbooks Software, You can contact the Quickbooks Experts 24*7. Report your Query to the experts Via Call or Chat and You will be Served with the best possible Solution.